The Information We Collect About You
We collect information directly from you, from devices, and from certain services with which you connect, such as Apple Health and Google Fit, as well as automatically through your use of our App.
When You Create, Update, or add information to Your Profile.
When you register to use the App or create an Omron Connect account, we collect the personal information you provide us, including your name, email address, password, gender, height, and birthdate. We also collect any additional information you choose to add to your profile, including: address, weight, body mass index (BMI), whether you are a smoker or non-smoker, medical conditions, information related to medications you are taking, patient ID, and activity levels.
When You Connect a Device to your App: We collect additional information from Devices you connect to your App:
When you Use a Kardia Device. We collect your raw electrocardiogram (“ECG,” “EKG”) measurement data, average heart rate, and location on the body where the ECG recording was taken (e.g. body or chest) when you use a Kardia device. We collect additional information from your mobile device at the time of recording, including accelerometer data, local time, local time zone, and, with your consent, geographic location.
You may choose to use your mobile device to add notes, tags, or voice memos to recordings you make with any connected device. Many users use this feature to supplement ECG measurements with information about their symptoms, activities, or diet related to their specific health conditions. We collect and store the notes, tags, or voice memos you record, including any personal or sensitive information you choose to provide through this feature. You may opt out of this feature at the time you record your ECG or by changing your settings in the App.
When You Use a Connected [Blood Pressure Monitor] Device. When you use a connected [blood pressure monitor], we collect testing results, information about the specific [blood pressure monitor] device, and information from your mobile device. Testing results include: blood pressure readings, pulse rate, dates and times of tests, [Blood Pressure Monitor] cuff position, and TruRead average blood pressure results. Information collected about the specific device includes device identifiers (device model, serial number, and any identifiers you assign to your device) and when your [Blood Pressure Monitor] is near your mobile device. Information collected from your mobile device at the time of recording includes accelerometer data, local time, local time zone, and geographic location.
Information Collected From Your Phone or Watch. In addition to the collection described above, we collect basic information from your mobile device, including device model and OS version, device ID, device language, activities within the App and how long the App is open.
If you choose to connect your mobile device to a compatible third party service, such as Apple Health or Google Fit, with your permission, we collect information from your user profile which may include: username and email address, heart rate BPM, step count and distance traveled, activity sample, glucose and oxygen saturation levels, active and resting energy levels, sleep analysis, blood pressure readings, and workout history. We do not share with anyone nor do we use information collected from Apple Health or Google Fit for marketing, advertising or user-based data mining purposes.
When You Use A Premium Feature. When you choose to subscribe to the Premium Service offered by the App, we collect additional information from you related to those services. Some premium features are paid services. When you make payments through the App, you may need to provide your shipping address and financial account information, such as your credit card number, to our third-party service providers. We do not collect or store financial account information, though we may receive transaction identifiers and summary information that does not include credit card or bank account numbers.
When You Use The Kardia Pro Service. When you enroll in the Kardia Pro service as a provider, we ask you to provide your National Provider Identifier (NPI) number. When a health care provider submits patient information through the Kardia Pro service, based on permissions from both the patient and the health care provider, we receive patient profile information including: name, email address, telephone number, birthdate, gender, medical record number, and any notes, tags, or voice memos submitted by the health care provider.
When You Use The Clinical Interpretation Service. If you choose to use the AliveCor Clinical Interpretation Service, as defined in the AliveCor Terms of Service, we will receive the results of your clinical analysis and deliver those results to you through the App.
When You Contact Us. When you contact Omron or AliveCor directly, such as when you contact our Customer Support team, we will receive the contents of your message or any attachments you may send to us, as well as any additional information you choose to provide.